At Dachell Home Essentials, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy within 30 days of purchase.

Return Eligibility:

• Items must be unused, undamaged, and in their original packaging.
• Returns must be initiated within 30 days of the delivery date.
• Certain items such as personalized or custom-made products may not be eligible for return.

Return Process:

1. Contact our customer support team at support@dachellhomeessentials.com to initiate the return process.
2. Provide your order number and reason for the return.
3. Our team will provide you with a return authorization and further instructions on how to return the item.

Refund:

• Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Shipping Costs:

• Customers are responsible for return shipping costs unless the return is due to an error on our part.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue as quickly as possible.

Contact Us: If you have any questions about our return policy, please don't hesitate to contact us at mydachell@outlook.com