Shipping policy
Thank you for shopping at Dachell Home Essentials! We strive to provide you with the best shopping experience, including reliable and efficient shipping.
Processing Time:
- Orders are typically processed and shipped within 3-7 business days after payment is received.
- Please note that processing times may vary during peak seasons or promotional periods.
Shipping Methods:
- We offer standard shipping via reputable carriers such as UPS, FedEx, or USPS.
- Expedited shipping options may be available at checkout for an additional fee.
Shipping Rates:
- Shipping rates are calculated based on the weight of your order and the destination.
- Free shipping may be offered for orders above a certain purchase threshold. Check our website for current promotions and offers.
Estimated Delivery Time:
- Delivery times vary depending on the shipping method selected and your location.
- Standard shipping typically takes 3-7 business days for domestic orders.
- Expedited shipping options may deliver within 1-3 business days, depending on availability and location.
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- Use the provided tracking number to monitor the status and estimated delivery date of your package.
International Shipping:
- We currently offer international shipping to select countries. Please check our website for the list of supported destinations and shipping rates.
- International orders may be subject to customs clearance procedures, which can cause delays beyond our control.
Shipping Delays:
- While we make every effort to ensure timely delivery, please note that shipping delays may occur due to unforeseen circumstances such as severe weather conditions or carrier issues.
- If your order is delayed, our customer support team is available to assist you and provide updates on your shipment.
Incomplete or Incorrect Address:
- Please double-check your shipping address before completing your order. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
- If you realize you've entered an incorrect address, please contact us immediately to update your information before the order is shipped.
Contact Us: If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at mydachell@outlook.com. We're here to help!